Professional support
One-to-one support, every weekday, 9am until 5pm.
For all prescribing support queries, please email [email protected]
Our one-to-one support service is exclusively for RCPharm members.
Ask us about:
- Careers – newly qualified, returning to practice or changing sectors
- Clinical (in collaboration with UKMi)
- Pharmacy practice – legislation changes, guidelines, reclassifications
- Ethics – dilemmas, legal and professional issues
- GPhC-related guidance
- Medicines optimisation and polypharmacy
- Medicines sale, supply and storage
- RCPharm Mentoring
- The MEP
- Best practice and standard
- Foundation and student queries
- Prescribing
- Prescription queries – vet, specials, CD, private, repeat, requisitions, EEA, labelling, administration
- Revalidation
- Sector-specific – including hospital, community, industry, GP practice, urgent care, care homes
- Travel medicines
- And much more (Not sure if we can help you? Get in touch and find out)
Who will I be speaking to?
Our friendly and knowledgeable team are here to help all RCPharm members with questions and concerns.
Whether you call or email, you can be sure you’ll be talking to a human being with years of experience as a pharmacist.
Sabes
Sabes is the professional manager, who joined RCPharm in 2014 having worked in community pharmacy and academia.
Yogeeta
Yogeeta joined RCPharm in 2015, previously working in various sectors of pharmacy, including hospital, community, secure environments and GP practice. She is a prescriber and currently works part-time as a clinical pharmacy lecturer.
Alison
Alison joined RCPharm in 2022, having previously worked in secure environments and community pharmacy.
Suji
Suji joined RCPharm in 2022, having previously worked in secondary care.
Professional support update
The RCPharm professional support service provides one-to-one help, advice and support for members via phone and email. As one of our professional support pharmacists, and a pharmacist myself, I understand the challenges and questions you face during your day-to-day practice.
The good news is, the RCPharm professional support team are here to assist all our members with those queries and concerns. If you’re not already part of RCPharm, you’ll get complete access to our pharmacy guides, regular webinars, expert help from my team, and much more, when you become a member.
– Alison Murray, Professional Support Service
Top support questions, week ending 5 June 2026
Legal and ethical
We regularly receive legal and ethical enquiries including:
- Can I dispense a Scottish private CD prescription (PPCD) in a community pharmacy in England?
- I have concerns about a pharmacist’s fitness to practice, what are the next steps I should take?
- Does an Authorised Witness need to observe the destruction of a schedule 2 CD ampoule which has been broken during the dispensing/repackaging process in a pharmacy?
For questions relating to prescription legality and controlled drugs, we have resources which can help, such as the MEP. However, for further support and advice, please contact the support team.
Career support and professional development
We have recently received a number of career support and development queries such as:
- I would like to expand my scope of practice for prescribing, what support is available?
- I am a foundation trainee wanting to work in pharmaceutical industry upon qualifying, can you advise on next steps?
- I need support in finding a DPP to undertake prescribing course, can you help?
Get help from the Professional support team
Is there something you need support with? Remember, RCPharm members can contact our professional support team or prescribing support team.
Top support questions, week ending 15 May 2026
Legal and Ethical
We regularly receive enquiries legal and ethical queries such as:
- Can I dispense a veterinary prescription for more than 30 days of gabapentin capsules?
- I have received a prescription for methylphenidate 50mg tablets which are not available. Can substitute the prescribed tablets with lower strength tablets to make up the dose without getting the prescriber to amend the prescription?
- What are the legal requirements for a private prescription for pentazocine?
For questions relating to controlled drugs and prescription legality, we have resources which can help, such as:
However, for further support and advice, please contact the support team.
Foundation Trainees
We have recently received a few enquiries relating to foundation trainee pharmacists:
- Can I use Artificial Intelligence (AI) to help write evidence for my trainee pharmacist portfolio?
- During my foundation training year, how many hours do I need to complete with my Designated Prescribing Practitioner (DPP)?
Our RCPharm foundation trainee members have a dedicated page on our website to help provide support throughout the foundation training year.
If you do have any specific enquiries, please contact the Support Team.
Career Support
We have received a few career support queries:
- I am considering a career in primary care or medicines information, what support can you offer?
- Is there any mentorship available via the Royal College of Pharmacy whilst I consider a career change?
If you do have any specific enquiries, please contact the support team.
Get help from the Professional Support team
Is there something you need support with? Remember, RCPharm members can contact the support team or prescribing support team.
Get help from our Professional Support team
Is there something you need support with? Remember, RCPharm members can contact our professional support team or prescribing support team.