Quality improvement
Quality improvement (QI) is an essential process which evaluates a previously implemented service, tool, or activity and assesses what steps should be taken to improve or satisfy quality requirements.
Published: 14 September 2023
This was published when the organisation was the Royal Pharmaceutical Society.
Within healthcare, quality improvement (QI) is essential in the improvement and refinement of healthcare services to ensure patients are receiving high-quality, effective care, which contributes to positive patient outcomes.
This guide is an introduction to QI and a summary of the different QI approaches.