RPS launches new policy on artificial intelligence in pharmacy

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RPS launches new policy on artificial intelligence in pharmacy

Published: 14 January 2025

This news story was published when the organisation was the Royal Pharmaceutical Society.


We’ve published a new policy outlining how artificial intelligence (AI) can be used to support pharmacy practice and improve patient care.

Developed in consultation with RPS members, Expert Advisory Group members, Board members, multi-professional experts in digital technology and AI, and external stakeholders including the General Pharmaceutical Council, the policy highlights the challenges and opportunities AI presents to enhance patient access, support clinical decisions and improve the safety and efficient of medicines supply chains.

Key areas of the policy include:

  • Improving patient care: AI is a tool to support pharmacy professionals to improve the safe and effective use of medicines in any setting, and achieve better patient outcomes
  • Education and training: Investment in AI skills and knowledge is vital to equip the pharmacy workforce for the future
  • Data protection: Pharmacists must safeguard patient data and ensure compliance with privacy standards when using AI tools
  • Collaboration: AI tools must be developed in partnership with pharmacists, data scientists, developers and patients and to ensure they meet clinical needs
  • Governance and safety: AI systems must adhere to strict regulatory standards, with ongoing testing and oversight to safeguard patients
  • Patient focus: Transparency and diverse data are essential to ensure fair and effective AI-driven care.

RPS President, Professor Claire Anderson, said:

“AI offers exciting potential to transform pharmacy practice and there are some great examples where it’s already in use. We must optimise the opportunities that these advancing technologies can bring to enhance patient access to care, improve patient experience, support clinical decision-making and improve the safety and efficiency of the medicines supply chain. Our policy provides a framework to ensure AI is harnessed safely and effectively to support pharmacists and patients.”

Further reading

Read more about how AI is transforming pharmacy in our blog by Darren Powell, Chair of the RPS Digital Pharmacy Expert Advisory Group.

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